Last Updated: June 22, 2026
Kesseböhmer Ergonomie of America (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of our customers, product designers, engineers, and site visitors. This policy explains how we collect, use, and safeguard your information when you visit our website and interact with our B2B furniture integration resources.
We limit the collection of personal data to information that actively helps us support your design, specification, and manufacturing requirements.
Through our secure contact forms (powered by Gravity Forms), we collect information when you request a quote, order a sample, submit a warranty claim, or register a product. This may include:
Full name and job title
Company name and industry (e.g., Contract Office, Education, Healthcare, Specialty OEM)
Email address and corporate phone number
Project specifications, dimensions, and estimated production volume
To optimize our engineering tools, CAD asset delivery, and interface experience, we utilize Google Analytics 4 (GA4) to evaluate anonymized visitor behavior. This data includes:
IP address (anonymized) and general geographic location
Browser type, device parameters, and operating system
High-intent interaction points (e.g., clicks on product details, outbound communication links)
We use your data strictly for legitimate business operations and vendor coordination.
Project Support: Processing your sample requests, calculating counterbalance requirements, and issuing engineering quotes.
Turnkey Logistics: Arranging assembly and shipping parameters from our Grand Rapids, Michigan facility.
Asset Optimization: Monitoring which CAD drawings (.dwg, .dxf, .step, .pdf) are downloaded to ensure our technical asset library remains updated and responsive to industry demand.
Warranty Support: Verifying product registration and processing equipment claims under our contract durability standards.
We do not sell, rent, lease, trade, or share your personal or corporate data with third-party data brokers, advertising networks, or external companies under any circumstances.
All information submitted through our forms remains secure within our internal operational network and protected email infrastructure. We do not sync your information to third-party Customer Relationship Management (CRM) databases. If we launch marketing email campaigns in the future, participation will require a completely separate, explicit opt-in process.
To lower the friction of your workflow, all technical specifications and CAD files hosted on our servers are available for anonymous, direct download. You are never required to trade corporate contact info or submit an email address to access our engineering library.
Our website operates primarily on an Opt-Out tracking structure in compliance with United States consumer privacy frameworks.
Default Loading: Standard, non-identifiable tracking cookies (such as GA4) initialize automatically upon page load to monitor site stability and navigation paths.
Your Choices: You can adjust your browser settings to decline cookies at any time, or click the cookie preference control in our footer to opt out of technical evaluation analytics.
Kesseböhmer Ergonomie of America operates exclusively as the North American hub for the Kesseböhmer Group. If you are a designer, manufacturer, or specifier located within the European Union, United Kingdom, or outside North America, we will securely route your structural requests directly to our European headquarters (Kesseböhmer Ergonomie) to be processed locally under GDPR compliance regulations.
You retain full authority over your data. You may contact us at any time to request access to the information we hold about you, request modifications to your contact entries, or ask for the permanent deletion of your project records from our local systems.
Please direct all data requests or privacy inquiries to our Grand Rapids team:
Corporate Entity: Kesseböhmer Ergonomie of America
Mailing Address: 2851 Buchanan Ave SW, Grand Rapids, MI 49316
Dedicated Privacy Inbox: support@kessebohmerergonomics.com
